FAQs

Sidi Akkacha We’ve gathered answers for the most commonly asked questions in our list below.
If you cannot find the answer to your question, please contact us and we’ll be happy to help.

Allergy & special diet
For information on Halal certifications please complete our 'contact us' form so that we can provide specific product advice.
Many products in our range are soya ingredient free. Click here to view the suitability of all our products. For more information about allergies and food intolerance you may like to visit the Anaphylaxis Campaign website: www.anaphylaxis.org.uk or the Allergy UK website: www.allergyuk.org bareknuckle .
All our products contain gluten from either wheat, barley or oats. Click here for a full list of our products. Oatibix biscuits and Oatibix flakes are wheat ingredient free but they contain malted barley extract and are produced on a line on which Weetabix and other wheat based flakes are made. Of course, the lines are cleaned thoroughly between production runs. If you want to enjoy the benefit of oats we recommend you discuss this fully with your GP or dietician before doing so. This is because some coeliacs, and others with wheat intolerance, may be sensitive to pure oats. In addition, all oat products can contain small quantities of other grains such as wheat and/or barley. Click here to see the Oatibix range. Visit the Coeliac UK website.
  • Oatibix
  • Weetabix
  • Weetabix Banana Flavour
  • Weetabix With Chocolate
  • Weetabix Organic
  • Weetaflakes
  • Malt Wheets
  • Branflakes
None of our products contain egg ingredients but please be aware our On The Go Breakfast Drinks are made on production lines where egg products are used. For more information about allergies and food intolerance you may like to visit the Anaphylaxis Campaign website: www.anaphylaxis.org.uk or the Allergy UK website:www.allergyuk.org.
Yes and some products are made in factories and on lines where peanuts and nuts are used. But many of our products are suitable for nut allergy sufferers. You can keep you up to date with nut status issues as things change, for example, when new products are introduced, by checking our website or contacting our Consumer Services Team, please use the enquiry form or call 0800 212457. You can view and download our nut list by clicking here now. For more information about allergies and food intolerance you may like to visit the Anaphylaxis Campaign website: www.anaphylaxis.org.uk or the Allergy UK website: www.allergyuk.org.
No, none of our products contain seafood, crustaceans or their derivatives. For more information about allergies and food intolerance you may like to visit the Anaphylaxis Campaign website: www.anaphylaxis.org.uk or the Allergy UK website: www.allergyuk.org.
Weetabix, Ready brek and Oatibix are not suitable for infants under six months, and are not produced specifically for infants or young children. The Department of Health recommends you use mashed up family foods when possible. Cow's milk is not suitable until 12 months and sugar and salt are not to be added. Ready brek Original contains no added sugar or salt. Weetabix and Oatibix are low in sugar and salt. Each Weetabix biscuit has less than 1g of sugar and only contains 0.05g of salt (1 Weetabix = approx. 19g). Each Oatibix biscuit has less than 1g of sugar and contains 0.07g of salt (1 Oatibix = approx. 24g). Your child will probably eat less than one full Weetabix or Oatibix to begin with. If given once weaning has been established, they should be mixed with the child's usual milk. If you have any questions about feeding your child, please ask your midwife, health visitor or GP. You may also like to visit the NHS website for advice on weaning your baby onto solid foods.
All our products contain either wheat, barley or oats. Click here for a full list of our products. Ready brek hot oat cereals do not contain any wheat or barley ingredients. Oatibix biscuits and Oatibix Flakes are wheat ingredient free but they contain malted barley extract and are produced on a line on which Weetabix and other wheat based flakes are made. Of course, the lines are cleaned thoroughly between production runs. If you need to avoid wheat and want to enjoy the benefit of oat based cereals we recommend you discuss this fully with your GP or dietician before doing so. This is because some coeliacs, and others with wheat intolerance, may be sensitive to pure oats. In addition, all oat products can contain small quantities of other grains such as wheat and/or barley. Click here to see the Oatibix range. Click here to see the Ready brek product range. Which of your products are milk/lactose ingredient free? Some products in our range are milk/lactose ingredient free. Check here for the suitability of all of our products. For more information about allergies and food intolerance you may like to visit the Anaphylaxis Campaign website: www.anaphylaxis.org.uk or the Allergy UK website:www.allergyuk.org.
Corporate & environment
You may be aware of an updated EFSA (European Food Standards agency) paper published on 28th Aug 2013. The report confirms that Mineral oils can be used as solvents in inks for printing newspapers and magazines and that newspapers can be present in recycled board. This report stated that the industry-wide issue could potentially affect any food products using recycled board containing newspaper. Whilst the board we used was considered by the UK Food standards Agency to be safe we have elected to eliminate any cause for concern whatsoever and have chosen to change our packaging. We are pleased to share with you that we have sourced new cardboard to eliminate any doubt that mineral hydrocarbons could be contained within our packaging. In addition to this, we were guided by the UK Food Standards Agency whose current advice is that there are no immediate health concerns. Weetabix takes great care to minimise any risk by ensuring the inks used to print our packaging do not contain mineral hydrocarbons and are safe for use on food packaging. Our cardboard packaging is, of course, recyclable. We do hope that you like the new packaging and understand our reason for change. We look forward to you enjoying your Weetabix for many years to come.
All our packaging now contains on-pack recycling logos to help you identify which parts you can recycle and which are not currently recycled. Our cardboard cartons are widely recycled by local councils as part of their kerbside collection schemes. These are often turned into more cardboard, although some councils compost the cartons instead. At the moment our plastic-based packaging is not recycled by many local councils. The inner bags used for most of our cereals can be recycled with shopping bags at larger retailers. We are however, working closely with a number of organisations and our suppliers to improve the recycling of these materials. You can find out more about recycling in your area by visiting recyclenow which provides useful information to help you recycle your packaging and explains how on-pack recycling logos work.
Please be assured that the Palm Oil we use is certified by the Roundtable for Sustainable Palm Oil (RSPO). Palm Oil is used in three of our cereal bars; Alpen Light Chocolate & Fudge, Alpen Jaffa Cake and Strawberry & Yogurt. The Roundtable (RSPO) has developed principles and criteria for Sustainable Palm Oil production and certification is an assurance that the standard of production is sustainable, if you would like to know more please follow this link below to RSPO website. https://rspo.org/.
We are utilising UTZ Cocoa throughout all of our products.
Product availability
We are sorry you have had difficulty finding our products. Here is our current product list. The following are no longer being made: Alpen Apple, Blackberry & Yogurt bars, Alpen Apricot & Yogurt bars, Alpen Apricot, Almond & Hazelnut, Alpen Light Bars Chocolate & Orange, Alpen Blackberry & Apple, Alpen Cappuccino, Alpen Caribbean Crunch/Tropical, Alpen Groove bars, Alpen High Fruit, Alpen Luxury Granolas, Alpen Luxury Nut Crunch, Alpen Luxury Oat Flakes & Clusters, Alpen Nutty Crunch, Alpen Oat Flakes Pecan & Cherry, Alpen Strawberry, Alpen Trail Bars - Fruits & Nuts, Alpen Trail Bars - Chunky Nuts, Alpen Trail Bars - Big Berries, Alpen Light - Citrus Fruit Bars, Alpen Raspberry & Apple, Alpen Porridge - Blueberry, Cranberry & Nuts, Alpen Porridge - Fruit & Nut, Alpen Porridge - Raspberry, Apple & Raisin, Alpen Porridge - Golden Syrup, Almond & Hazelnut, Alpen Porridge - Maple & Pecan, Alpen Light Lemon Drizzle with Yogurt If you need help regarding any of other breakfast cereals and bars please complete our enquiry form and we will contact you.